--- title: Schedule Appointment date: 2023-01-31T22:08:02Z modified: 2026-09-11T20:45:09Z permalink: "https://newdirectionspgh.com/schedule-appointment/" type: page status: publish excerpt: "Schedule a new client appointment today by calling 724.374.7414 or fill out the form below." wpid: 202 featured_image: "https://newdirectionspgh.com/wp-content/uploads/2023/02/New-Direction-Page-Header-32.jpeg" timestamp: 2026-09-11T20:45:09Z tags: [] --- # Schedule a New Client Appointment at New Directions Mental Health Starting care with New Directions Mental Health is easy. You can: - Call us at [724.578.2989](tel:724.578.2989) to speak with our team and schedule your first visit. - Fill out our secure new client form, and our team will reach out to schedule your first appointment. **Note**: _You will need your insurance card when our team contacts you to schedule._ **If you are a current client** looking to schedule or reschedule an appointment, request medication refills, or contact your provider, please visit our [locations page](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/individual-locations.md) to reach your clinic directly. [Current Client? Click Here!](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/current-mental-health-clients.md) ### We accept most health insurance plans ![highmark-logo](https://newdirectionspgh.com/wp-content/uploads/2023/02/highmark-logo-300x47.png) ![1200px-Upmc-logo.svg](https://newdirectionspgh.com/wp-content/uploads/2023/02/1200px-Upmc-logo.svg-300x103.png)![640px-US-TRICARE-Logo.svg](https://newdirectionspgh.com/wp-content/uploads/2023/02/640px-US-TRICARE-Logo.svg-300x150.png) ![Aetna-Logo](https://newdirectionspgh.com/wp-content/uploads/2023/02/Aetna-Logo-300x169.png)![Cigna-Logo](https://newdirectionspgh.com/wp-content/uploads/2023/02/Cigna-Logo-300x169.png) ![optum_logo_ora_rgb-1](https://newdirectionspgh.com/wp-content/uploads/2023/02/optum_logo_ora_rgb-1-300x87.png)![Medicare-Logo](https://newdirectionspgh.com/wp-content/uploads/2023/02/Medicare-Logo-300x169.png) ![Peak Health logo](https://newdirectionspgh.com/wp-content/uploads/2024/01/Peak-Health-logo-300x43.png)![Carelon](https://newdirectionspgh.com/wp-content/uploads/2023/12/Carelon.svg) ![CCBHO UPMC](https://newdirectionspgh.com/wp-content/uploads/2024/01/CCBHO-UPMC-300x47.png)![Unitedhealthcare-logo-1977-2020](https://newdirectionspgh.com/wp-content/uploads/2024/01/Unitedhealthcare-logo-1977-2020-300x61.png) ![igs logo_logo name - color](https://newdirectionspgh.com/wp-content/uploads/2024/01/igs-logo_logo-name-color-300x106.png)## Why schedule with New Directions Mental Health? When you begin care with New Directions Mental Health, you’ll find treatment that’s compassionate, convenient, and personalized to your life: - **In-network care**: We accept most insurance plans, including Medicaid and Medicare, to make treatment accessible. - **Community-based support:** Our local providers live and work in Southwestern Pennsylvania and understand your experiences within your community. - **Flexible scheduling:** We offer in-person and telehealth appointments to fit your schedule. - **Innovative depression treatment:** If traditional approaches haven’t brought relief, explore our advanced options. _These are featured reviews and do not represent all reviews._ ## Services available at New Directions Mental Health New Directions Mental Health provides flexible and accessible mental health care through both in-person and telehealth options. Our team supports a variety of needs with: - **Therapy**: Personalized sessions that help you manage challenges, build skills, and strengthen emotional well-being. - **Psychiatry**: Diagnosis and medication management based on your unique goals and symptoms. - **Interventional depression treatments**: Spravato® treatment and NeuroStar® TMS are offered at select locations for clients with difficult-to-treat depression. Our providers support individuals living with depression, anxiety, ADHD, bipolar disorder, OCD, PTSD, and other mental health concerns. Whether you’re starting mental health treatment for the first time or returning after a break, our team is ready to help you move forward. [New Client Appointment](#schedule-appointment) ## Schedule your appointment today New Directions Mental Health is ready to help you take the next step in your mental health journey. Call us at \[Direct\] to schedule now, or complete our secure online form, and our team will contact you soon. ## FAQs ### What information should I bring to my first appointment? Please have your [insurance card](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/insurances.md), any relevant medical or mental health records, and a list of any current medications. If possible, bring notes about your symptoms or goals to help guide your provider. ### Do I need a diagnosis before scheduling an appointment for a mental health condition? No. You don’t need a diagnosis to schedule an appointment. Our intake team will walk you through the process and connect you with a provider who can assess your needs and recommend the best care for you. ### How do I choose a provider? Finding the right mental health provider is an important part of your care journey. A provider’s specialty, approach, and communication style all play a role in building a positive connection. When you speak with our team, they’ll learn about your goals and preferences, then match you with a provider who best fits your needs. ### Can I do a mix of telehealth and in-person sessions? Yes, many clients opt for a combination of in-person at one of our [locations](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/individual-locations.md) and [telehealth sessions](https://newdirectionspgh.com/telehealth/) for added flexibility and consistent support. Our intake team and your provider can help you create a schedule that fits your needs and routine. ### What is the difference between psychiatry and therapy? [Therapy](https://newdirectionspgh.com/counseling-therapy/) focuses on open conversation with a therapist or psychologist to explore your thoughts, emotions, and behaviors. It helps you develop coping skills, emotional awareness, and strategies for positive change. [Psychiatry](https://newdirectionspgh.com/psychiatrist-medication/) is a medical approach to understanding mental health symptoms and supporting people with medication management. Psychiatrists and psychiatric nurse practitioners can prescribe and adjust medications while collaborating with therapists to support your overall well-being. ### How do I book an appointment at New Directions Mental Health for Spravato® treatment? New Directions Mental Health offers [Spravato®](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/spravato-treatment-program.md), an FDA-approved nasal spray treatment for adults with difficult-to-treat depression. Spravato® treatment is available at select locations. To see if this treatment is right for you, Call \[Direct\] or complete the appointment form to request a consultation for Spravato® treatment. ### How do I schedule a TMS appointment at New Directions Mental Health, and how long does each session take? [NeuroStar TMS](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/tms.md) is available at select clinics. Sessions typically last between 20 and 40 minutes, depending on your treatment plan. Clients stay fully awake during treatment and can resume their usual activities immediately afterward. Our team can help you schedule your consultation and first session. [See if this treatment is right for you](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/tms.md). ### How much will mental health treatment cost? The cost of mental health care depends on your specific insurance plan. Many clients pay a co-pay for each appointment, which is determined by your insurance company. You can learn more about our insurance and billing process [here](https://newdirectionspgh.com/what-to-expect/). Please have your [insurance card](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/insurances.md), any relevant medical or mental health records, and a list of any current medications. If possible, bring notes about your symptoms or goals to help guide your provider. No. You don’t need a diagnosis to schedule an appointment. Our intake team will walk you through the process and connect you with a provider who can assess your needs and recommend the best care for you. Finding the right mental health provider is an important part of your care journey. A provider’s specialty, approach, and communication style all play a role in building a positive connection. When you speak with our team, they’ll learn about your goals and preferences, then match you with a provider who best fits your needs. Yes, many clients opt for a combination of in-person at one of our [locations](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/individual-locations.md) and [telehealth sessions](https://newdirectionspgh.com/telehealth/) for added flexibility and consistent support. Our intake team and your provider can help you create a schedule that fits your needs and routine. [Therapy](https://newdirectionspgh.com/counseling-therapy/) focuses on open conversation with a therapist or psychologist to explore your thoughts, emotions, and behaviors. It helps you develop coping skills, emotional awareness, and strategies for positive change. [Psychiatry](https://newdirectionspgh.com/psychiatrist-medication/) is a medical approach to understanding mental health symptoms and supporting people with medication management. Psychiatrists and psychiatric nurse practitioners can prescribe and adjust medications while collaborating with therapists to support your overall well-being. New Directions Mental Health offers [Spravato®](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/spravato-treatment-program.md), an FDA-approved nasal spray treatment for adults with difficult-to-treat depression. Spravato® treatment is available at select locations. To see if this treatment is right for you, Call \[Direct\] or complete the appointment form to request a consultation for Spravato® treatment. [NeuroStar TMS](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/tms.md) is available at select clinics. Sessions typically last between 20 and 40 minutes, depending on your treatment plan. Clients stay fully awake during treatment and can resume their usual activities immediately afterward. Our team can help you schedule your consultation and first session. [See if this treatment is right for you](https://newdirectionspgh.com/wp-content/uploads/wp-mfa-exports/page/tms.md). The cost of mental health care depends on your specific insurance plan. Many clients pay a co-pay for each appointment, which is determined by your insurance company. You can learn more about our insurance and billing process [here](https://newdirectionspgh.com/what-to-expect/). ##### Locations ##### Learn More About Us