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Payment Options and Assistance

At New Directions, we understand that managing your mental health is a top priority, and we aim to make the payment process as smooth and stress-free as possible. On this page, you’ll find essential information about payment options, insurance providers, and assistance for those facing financial hardship.

Secure Payment Portal

Our secure payment portal is designed to provide you with a convenient and secure way to pay your bills. You can also pay your bill with your mobile device or tablet by scanning the QR Code on your statement. 

Convenient Payment Options

We offer a variety of payment options to accommodate your preferences:
  • Credit/Debit Cards: Pay with major credit and debit cards for a quick and easy transaction.
  • Online Banking: Use online banking to make payments conveniently from your bank account.
  • Check or Money Order: Mail your payment to the address provided on your invoice.

Insurance Billing

We work with a range of insurance providers to help cover your mental health services. Check our list of accepted insurance providers below – but do not be alarmed if you don’t see your insurance provider! We may be able to accept insurances not listed here.

Financial Hardship Assistance

We believe that mental health care should be accessible to all, regardless of financial circumstances. If you’re experiencing financial hardship and need assistance with your bills, please complete our Financial Hardship Form. Our team will work with you to find a solution that fits your needs.